Your hearing is our expertise. Our customer service team is available to provide support for both hearing aid and hearing care inquiries - whether you're at home or on the go.
With our wide range of remote services, you receive high-quality hearing care from our experts - all from the comfort of your home.
Customer Service
4 ways to reach our customer service
Call us
Mon-Fri: 7:30am-10:00pm EST Sat-Sun: 8:30am-5:00pm EST (please note that office hours vary by location)
1-844-836-5003
Chat online
Our online chat is open weekdays from 9:00am-5:00pm
How can we help you?
Our trained experts offer the following services:- Comprehensive hearing assessments and consultations
- Hearing aid and hearing aid accessory support
- Hearing aid fittings and adjustments
- Battery and dome ordering services
- Hearing aid cleaning and repairs
- Guidance on when to book a hearing assessment
Quick links to self-guided resources
Learn how to use and maintain your hearing aids
See videos
You are always welcome to visit us
Our centers are open, and the safety of our customers and employees is our highest priority. We are taking high security precautions to ensure optimal safety and hygiene when you visit our centers.
3 steps to improve your hearing
