Welcome to Mountain Ear Hearing Associates – Black Mountain

Jeanne has extensive experience in customer care, having worked in the insurance industry for many years prior to hearing care. She has been involved in hearing care for over ten years, first as a business owner and later as a Patient Care Coordinator for Mountain Ear Hearing. Patient care is her top priority, making sure the patient’s hearing needs are taken care of in the best way possible. Jeanne finds that helping people with hearing loss is especially rewarding, because she has a hearing loss and has been wearing hearing aids for many years.

Also, her motivation to help those affected from hearing loss has a more personal dynamic: Her father had a profound hearing loss that went untreated and saw the debilitating and isolating effects it had on him and the family. Something that could so easily have been prevented with the proper hearing care. She wants to do her best to make sure this never happens to anyone else.

Jeanne enjoys spending time with her family and granddaughter. In her spare time, she is an artist involved in the local art community.

Richard Moore was born on August 24th, 1951. He graduated from East Rutherford High School carrying onto further his education at the Isothermal Community College in Spindale, NC. After graduating with an Associate’s Degree in Arts Degree he went on to seek his Bachelor of Arts Degree at Appalachian State University in Boone, NC. Upon completion of his Bachelor’s Degree, he went on to complete his Masters of Fine Arts Communication at the University of North Carolina in Greensboro, NC. He is a past President of the Marion Rotary Club and Rotarian Emeritus.

A North Carolina Native Richard has been a hearing instrument specialist for seventeen years. He enjoys his career because he can see the difference that better hearing has on the lives of his patients. He became interested in audiology back in the late 1990’s when he saw his mother struggle with hearing loss. His mother wore old analog hearing aids. Every time he would hug her, her aid would start feeding back and screaming. Thank goodness the hearing aids we use do not do that anymore. His mother is now gone, but he tells his patients that he would love to hear that feedback squeal just one more time.

Richard is a father of two children. Son, Christopher who is 27, lives in New York City pursuing a career in computer code writing. His daughter Charlotte who is sixteen attends early college. She is deciding between a career as a lawyer or a veterinarian.